This article will show you how to prepare ActivityTools for MS CRM 2011 for an update of your CRM system to 2013!

First of all, make sure that you have a valid addon-license for MS CRM 2013. NOTE: your actual ActivityTools for MS CRM 2011 license is not valid for 2013. If you have a valid support contract, then you can order a new CRM 2013 license for free. For more information please contact our support-team

1) What to do before you upgrade your MS CRM system to 2013
IMPORTANT: in order to upgrade ActivityTools for MS CRM 2011 to 2013, the current ActivityTools version has to be 5.44 or higher! You can download and install the latest version from our download area at www.mscrm-addons.com.

To verify the current ActivityTools version, start “Configuration – ActivityTools for MS CRM 2011” from the start menu.

2) Now you are ready to upgrade your MS CRM system to 2013     
Once you have finished upgrading MS CRM 2011 to MS CRM 2013 you have to download the latest ActivityTools for MS CRM 2013 version. With the installation of ActivityTools for MS CRM 2013 the addon is updated automatically and ready to use for MS CRM 2013. All your settings are of course the same as before! For more information please read our ActivityTools Installation Guide.

3) Install the new license     
ActivityTools for MS CRM 2013 needs a new license. Please contact support@mscrm-addons.com to get your new license and install it with the LicenseManager.

That’s it! We appreciate your feedback! Please share your thoughts by sending an email to support@mscrm-addons.com.